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Payment problems

• Why is my promo code not working?
• Payment declined
• Duplicate charge for an order
• Payment taken but no order placed: what to do
• Changing an order receipt
• Blank payment screen

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Error messages

• Understanding Design Error Messages
• Ordering from the correct site
• Removing crop marks
• How to preflight a PDF
• How to convert text to shapes in Adobe Photoshop
• How to convert spot or Pantone color to CMYK

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Contact our helpdesk

• How to contact our Customer Service team

Design problems

• Dull or dark print
• Dotty print
• Vector vs. raster